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Crowne Plaza London Kings Cross, An Ihg Hotel, London
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Key details
About the Hotel
1 Kings Cross Road,
London,
United Kingdom,
WC1X 9HX,
Greater London
Crowne Plaza London Kings Cross is located in one of the trendiest areas of London, near King's Cross and St Pancras Stations. This hotel features modern accommodations and is a vibrant hub for both leisure and business travelers. The convenient location offers easy access to many of London's key attractions and cultural sites. Guests can enjoy the hotel's contemporary design while experiencing the lively atmosphere of the surrounding neighborhood.
Location
Situated in the regenerated King's Cross area, the hotel is a short walk from three tube stations and close to Eurostar services at St Pancras. Guests have access to bus transportation just outside the hotel, facilitating easy travel throughout London. Nearby attractions include the British Museum, Covent Garden, and the vibrant local dining and shopping scenes. The location offers a rich mix of cultural experiences just moments from the hotel.
Rooms
The hotel offers double rooms with modern amenities such as air conditioning and flat-screen TVs. Each room includes a private bathroom equipped with complimentary toiletries. Guests can enjoy tea and coffee-making facilities along with a safe deposit box for their valuables. The rooms are designed for comfort and convenience, catering to both business and leisure travelers.
Eat & Drink
The Crowne Plaza London Kings Cross features a casual eatery that offers a diverse menu including British and global cuisines. Guests can enjoy all-day dining, with highlights such as fish and chips and a hearty English breakfast buffet. Beverages and light fare can be found at the Bloom Bar and Lounge, providing a vibrant setting to relax after a day of exploring. The hotel also offers convenient dining options in the nearby King's Cross area, home to various restaurants and street food markets.
Leisure & Business
The hotel includes fitness facilities and wellness options, allowing guests to maintain their routines. Business travelers can utilize the hotel's newly refurbished meeting spaces, which accommodate up to 250 people for various events. Direct access to relaxation areas and refreshments enhances the business experience. The hotel is designed to blend local experiences with professional needs for an upscale stay.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Stay!
The family room we stayed in was spacious and the beds were immaculate, providing a cozy environment for a great night's sleep.view full review
Delicious Breakfast!
The breakfast spread was impressive, offering a wide selection of fresh and tasty items that satisfied everyone in our family.view full review
Convenient Dining!
Having a great pub, the Union Tavern, just across the road made it easy for dinner plans, enhancing our overall experience.view full review
Perfectly Soundproof!
Our room was wonderfully soundproof, and despite being near the lifts, we enjoyed absolute peace and quiet throughout our stay.view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
1 Kings Cross Road,
London,
United Kingdom,
WC1X 9HX,
Greater London
Map view
street view
1 Kings Cross Road,
London,
United Kingdom,
WC1X 9HX,
Greater London
City landmarks
Museum
The British Museum
1.7
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
2.6
km
Castle
Tower of London
3.3
km
Square
Trafalgar Square
2.3
km
Garden
Buckingham Palace
3.5
km
Museum
National Gallery
2.2
km
Gallery
Tate Modern
2.3
km
Church
St Paul's Cathedral
2.0
km
Church
Westminster Abbey
3.2
km
Opera House
Covent Garden
2.1
km
Market
Borough Market
2.9
km
Elizabeth Tower - Houses of Parliament
Big Ben
3.0
km
Library
British Library
1.3
km
Square
Piccadilly Circus
2.4
km
Museum
Sir John Soane's Museum
1.5
km
Museum
Museum of London
1.8
km
Bloomsbury
Gordon Square
1.6
km
Marylebone Rd
Madame Tussauds London
2.9
km
Church
St Pancras Old Church
1.6
km
Harbour
Tower Bridge
3.6
km
London WC1
Bloomsbury Square
1.1
km
Public Building
Houses of Parliament
3.1
km
Gallery
National Portrait Gallery
2.2
km
Event hall
Business Design Centre
1.5
km
Museum
London Canal Museum
1.1
km
Museum
London Transport Museum
2.2
km
Square
Russell Square
1.3
km
Square
Granary Square
1.7
km
Hospital
University of London
2.1
km
Nearby
Museum
Charles Dickens Museum
540 m
Restaurants
Chilli Shaker
20 m
325 Gray's Inn Road Kings Cross
Bloom Kitchen & Bar
40 m
1 King's Cross Road
Belgo Bar & Restaurant
120 m
Calthorpe St Off of Kings Cross Road
The Wilmington
350 m
69 Rosebery Avenue Clerkenwell
Caravan Exmouth Market
360 m
11-13 Exmouth Market
Paesan
320 m
2 Exmouth Market
Thai Aubergine
280 m
109 Kings Cross Road
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Convenient Location
Spacious Room
Inattentive Service
Noisy Air Conditioning
7.4/10
Very good
Rooms
7.5
Location
7.5
Service
7.5
Dining
6.9
Guest reviews
7.4/10
based on 22 reviews
3.5/5
based on 4048 reviews
7.8
7.8/10based on 4948 reviews
#601 of 1,196 hotels in London based on Tripadvisor
Edmund
United Kingdom,
May
2024
6.8/10
My stay at the hotel was quite comfortable, especially after I requested a room with functioning WiFi for my Zoom meetings. The 'executive' room had a different color scheme and decor, plus a mini fridge with items for purchase. The layout was great, featuring a small sofa and coffee table.
Rooms
7.0
The rooms were well laid out and comfortable, offering a small sofa and coffee table. I only got a room with proper WiFi after requesting a full refund to switch hotels.
Service
8.0
The service was friendly and quick to assist, but sometimes lacked clarity in explanations.
Location
6.0
The location was convenient for the theater where my daughter was performing, but it was noisy due to ongoing reception area refurbishment.
Dining
7.0
The dining experience was nice in the morning, but a bit chaotic in terms of guest planning. Room service was prompt and the food was hot and tasty.
Facilities
6.0
The facilities were satisfactory, although some areas of the hotel were not yet completed.
George
United Kingdom,
February
2024
7.6/10
The hotel exceeded my expectations in many ways with its clean and comfortable rooms, friendly staff, and nice decor. However, the location was a bit of a drawback being far from key London attractions. The dining experience was enjoyable, especially the breakfast options.
Rooms
9.0
I found the rooms to be of a very high standard, not what I was expecting for a Holiday Inn, with nice decor.
Service
8.0
The staff was friendly and engaging, even mixing a wonderful cocktail to help me unwind after a busy day.
Location
6.0
While the hotel had everything needed, it was a bit away from restaurants, tube stations, and London attractions.
Dining
8.0
The breakfast was a welcome benefit with options to go back for more.
Facilities
7.0
The hotel offers a range of facilities that cater to various needs.
Frank
United States,
January
2024
6.4/10
My stay at the hotel was overall pleasant. The rooms were decent though not exceptional, with a sofa and a good size. However, the air conditioning was not effective and quite noisy. The 10th-floor room offered views of the city skyscrapers and The Shard, along with a spacious layout featuring a comfortable bed and a nice bathroom with a shower.
Rooms
6.0
The rooms were fine, not really exceptional. The air conditioning was not cold enough to beat the outside weather and very noisy.
Service
5.0
The service was not up to par. Staff let prestigious non-blue badge vehicles use disabled spaces, and they seemed disinterested and not very friendly. We were even asked to call the Wi-Fi provider for an issue, which was quite inconvenient.
Location
8.0
The hotel's location was pretty good, within walking distance of Kings Cross and Covent Garden. It was convenient for bus travel, clean, and offered a decent breakfast. Easy access to transportation like the number 63 bus made exploring the city hassle-free.
Dining
7.0
The dining experience had its ups and downs. While the buffet had a good variety and was well cooked, some aspects were misleading and not great. The breakfast options were satisfying but could be improved.
Facilities
7.0
The facilities were standard, offering the basic amenities necessary for a comfortable stay.
Convenient Location
Inattentive Service
Sonny
United States,
January
2024
7.8/10
I was delighted with my stay at the hotel. The quiet room I got was perfect, despite some marks on the walls. The location was great for exploring the city, but the staff could benefit from some service training. The dining experience was enjoyable, but not without some flaws. Overall, a pleasant experience with a few minor hiccups.
Rooms
8.0
My room, although marked on the walls, was quiet and very clean.
Service
7.0
The service fluctuated between abrupt and courteous, but the staff, especially during breakfast, were great.
Location
9.0
The hotel is in a good location, a short walk from Kings Cross and Russell Square tubes.
Dining
7.0
The dining experience was pretty good overall, with a nice variety, though some issues needed addressing.
Facilities
8.0
The facilities were adequate for my needs during the stay.
Convenient Location
Service Training Needed
Mark
United Kingdom,
December
2023
7.6/10
My stay at the hotel was a mix of positives and negatives. The rooms were comfortable and clean, but they felt a bit cramped due to the furniture. The service was friendly and accommodating, although some issues couldn't be resolved. The location was convenient for work and dining options, despite being a bit warm. The dining experience varied, with a good range of food but some lack of organization. Overall, it was a decent stay with its ups and downs.
Rooms
8.0
The rooms were comfy and spacious, with 2 double beds and a clean walk-in shower.
Service
8.0
The staff was very friendly and helpful during my stay.
Location
7.0
The hotel's location was perfect for work and dining, though a bit warm.
Dining
7.0
The dining experience had a good variety of cooked and cold foods, but lacked organization.
Facilities
8.0
The facilities were good overall, offering various services to make the stay convenient.
Alex
United States,
November
2023
8.0/10
The hotel has a mix of positives and negatives. The rooms are spacious and comfortable but can be hit or miss, especially if you're sensitive to smoke as they have a whole floor dedicated to smoking rooms. The service is top-notch, with friendly and polite staff. The location is central for easy access to transport hubs, but some areas are still under construction. The dining experience offers great choices but lacks fresh, healthier alternatives. The facilities are modern and clean.
Rooms
7.0
The rooms were big and comfy but can be hit or miss, especially if you're not a smoker due to dedicated smoking floor.
Service
9.0
The service was extremely good with very friendly and welcoming staff.
Location
8.0
The location is great, centrally located for transport with some ongoing construction.
Dining
7.0
The dining had an amazing choice but lacked some fresh, healthier alternatives.
Facilities
9.0
The facilities are excellent, very clean, and modern.
Roy
United Kingdom,
November
2023
7.0/10
The hotel is conveniently located near Kings Cross station in North London, offering spacious rooms that are practical for families. The service was friendly overall but had some inconsistencies. The dining experience was fair, and the facilities were decent but slightly dated.
Rooms
7.0
The rooms were spacious for our family of four but showed signs of age.
Service
7.0
The service was friendly and attentive, with occasional lapses in communication.
Location
8.0
The location is good with easy access to Kings Cross station and other attractions.
Dining
6.0
The dining was average and somewhat repetitive during our stay.
Facilities
7.0
The facilities were decent, though showing some signs of aging.
Hubert
United Kingdom,
November
2023
7.4/10
The hotel offers comfortable rooms with a designer style bathroom and a huge shower. The beds are cozy, bathrooms are spacious, and everything is kept clean. However, the recirculated air system may need improvement. The service is friendly and efficient, with staff acting like caretakers. The location is a bit of a walk from Kings Cross Station but close to bus stops. The dining experience may be hit or miss, with some issues, but the facilities are well-maintained.
Rooms
8.0
The rooms were lovely and clean, offering everything you needed with comfy beds and good size bathrooms.
Service
9.0
The staff were very friendly and efficient in dealing with any issues or concerns.
Location
7.0
The hotel is only a little walk from Kings Cross Station and close to Exmouth Market, a great spot for local pubs and restaurants.
Dining
5.0
The dining experience had its ups and downs with some issues that might need improvement.
Facilities
8.0
The facilities are well-maintained, enhancing the overall stay experience.
Jackie
United Kingdom,
November
2023
8.2/10
The hotel is conveniently located near tube stations, making it easy to get around London. The rooms are luxurious and fully equipped, providing a comfortable stay with the option for a bath or walk-in shower. The service is friendly and attentive, ensuring a pleasant experience with good facilities. The dining options are delightful, offering traditional dishes for a satisfying meal. The location near King's Cross Station is excellent, providing a quiet retreat away from the bustling city. The facilities are well-maintained, enhancing the overall stay.
Rooms
9.0
I was impressed by the luxurious decor and amenities in the rooms. The bath or walk-in shower options were a nice touch, and the complementary water, tea, and coffee added extra comfort to my stay.
Service
8.0
The staff was incredibly friendly and attentive, from the moment I arrived. They went out of their way to ensure I had a pleasant stay, making me feel welcome and well taken care of.
Location
7.0
The hotel's location near tube stations was convenient for exploring London. While not directly in the center, it provided a peaceful environment away from the busyness of the city.
Dining
8.0
I thoroughly enjoyed the traditional dishes offered at the restaurant. The dining experience was pleasant and satisfying, although it could get a bit busy at times.
Facilities
9.0
The facilities were well-maintained and added to the overall comfort of my stay. Everything from the room amenities to the common areas was kept in excellent condition.
Sean
United Kingdom,
October
2023
6.8/10
Staying at the hotel with young kids was a bit challenging due to the room mix-up, but the location was convenient for exploring London. The service could have been more welcoming, although the staff member who helped us plan our route was exceptional. Dining options were varied, but some aspects were lacking. Overall, a decent choice for a London stay.
Rooms
7.0
The room I booked for a large double bed turned out to have two small doubles, not ideal with young kids.
Service
5.0
The general service lacked hospitality, but one staff member stood out for helping us plan our London itinerary.
Location
8.0
The hotel's position near various transport links made it convenient for exploring different parts of London.
Dining
6.0
The dining options were varied, but some aspects, like missing cutlery, could have been improved.
Facilities
8.0
The hotel offered a variety of useful facilities like room service and tour assistance.
Robert
United States,
September
2023
8.6/10
I had a great stay at the hotel! The rooms were spacious with a comfortable bed, a nice bathroom, and a clean, bright atmosphere. The service was top-notch, with punctual and friendly staff. The location was convenient, not far from Kings Cross station, and the dining experience was one of the best I've had in a hotel. The facilities were fantastic as well.
Rooms
9.0
The room was clean, spacious, and had lovely additional amenities.
Service
9.0
The service was brilliant and the staff were friendly and helpful.
Location
8.0
The location was good, not too far from Kings Cross station, making it easy to get around. The in-house restaurant, Belgo, offered fast and satisfying service with excellent menu choices.
Dining
8.0
The dining experience during the weekend was amazing. The food was fabulous, but prices could be a bit high for some items.
Facilities
9.0
The facilities at the hotel were impressive, offering everything I needed for a comfortable stay.
Henry
United Kingdom,
September
2023
7.8/10
The hotel offers well-furnished rooms that are clean and provide natural light, featuring a nice bathroom. However, the rooms are quite small with a window that cannot be opened, and there is an extra charge for using the swimming pool, which was unexpected for a 4-star hotel. The location requires a 15-minute walk to reach a metro station, and the pricing did not seem justified compared to other options in London.
Rooms
8.0
The rooms were just like the photos, clean, and well-furnished.
Service
9.0
The staff was courteous, friendly, and very helpful.
Location
7.0
The location, although a bit far from the underground, is about a 10-minute walk from King's Cross, which offers convenience for accessing various places.
Dining
8.0
The dining experience was great, offering a variety of options from traditional fry-ups to continental pastries.
Facilities
7.0
The facilities were overall satisfactory, although there was an unexpected extra charge for the swimming pool.
John
United Kingdom,
September
2023
7.4/10
The hotel rooms were big and very clean, but not soundproof. I had to lift the sofa bed each time to get to the other side, which was a bit inconvenient. However, the cleanliness was impressive.
Rooms
8.0
The rooms were big and very clean.
Service
7.0
The service staff were not quite welcoming and helpful. They seemed unsure about hotel policies, but it didn't impact my stay negatively. One staff member was extremely helpful and perfect at his job.
Location
9.0
The hotel looks further on the map but can be reached easily. It's excellent, only a 15-minute walk from King's Cross Station, providing a nice and quiet environment away from the busy chaos.
Dining
5.0
The dining experience was below standard with a stale continental side. However, the continental buffet was available during specific hours and the quality was good.
Facilities
8.0
The hotel offers a range of facilities suitable for families, including family rooms.
Alex
United Kingdom,
September
2023
7.0/10
The hotel rooms were not as spacious as depicted in the pictures but tidy overall. The initial room temperature was a bit cold, and there were issues with staff attentiveness and politeness. On the positive side, the extra £3 charge was minimal.
Rooms
7.0
The rooms were tidier than expected, but not as spacious as shown on the website. Initially a bit cold, and the staff seemed unaware of what was happening, lacking attentiveness and politeness. The extra charge of £3 was a good deal.
Service
6.0
Check-in was vague with minimal information provided about WiFi and breakfast times. Staff displayed some stubbornness but handled complaints well and offered club access.
Location
8.0
The location was good, although a bit far from the main tube station. Quick access to business areas and within walking distance to restaurants and pubs. Close proximity to Kings Cross and St Pancras for easy onward travel, but the exterior areas needed cleaning.
Dining
7.0
The dining experience didn't quite match up to expectations, lacking compared to other hotels in the group. However, the stay was comfortable, staff was helpful, and breakfast options were plentiful, though coffee was subpar.
Facilities
7.0
The hotel offers basic services such as room service, car hire, dry cleaning, housekeeping, laundry, welcome drink, and tours/ticket assistance.
Anthony
United States,
September
2023
6.6/10
The hotel was a mixed bag with its convenient location near various landmarks but falling short on room quality and temperature control. The friendly service stood out, offering a range of helpful amenities. Dining was satisfying, albeit slightly pricey. The facilities could use some improvements.
Rooms
5.0
The rooms were not good enough for the price paid, and the temperature was uncomfortably hot at times.
Service
8.0
The staff were accommodating and went the extra mile to assist us, even in cold weather.
Location
7.0
The hotel's central location made it convenient for travel, but it was a bit far from key transport hubs.
Dining
7.0
The dining experience was pleasant with a wide selection, although it leaned towards the pricey side.
Facilities
6.0
The facilities were adequate but could be improved for a better overall experience.